Frequently Asked Questions
Do you deliver?
Yes! We offer free delivery within Kelowna. There is a flat rate fee of $25 for delivery in West Kelowna and $30 for Beasley Park in Lake Country. Please choose your delivery option at checkout.
Unfortunately we do not offer deliver to the KVR.
What kind of e-bikes do you rent?
How much is it to rent a bike?
- 4-hour (half-day) rental is $69 + tax
- 8-hour (full-day) rental is $99 + tax
- Multi-day rentals are $99 + tax for each additional day
Our rental rates include everything you need! Each bike comes fully equipped with an e-bike grade helmet, lock, lights, phone holder, waterproof bike bags, and a waterbottle holder.
Do you rent to kids?
We are only able to rent our bikes to ages 19+.
What size are the bikes?
Our fleet comfortably fits anyone and we will make adjustments to ensure a safe and comfortable ride.
What is included in the rental?
Your bike rental includes a certified e-bike helmet, a lock, a water proof bike bag, a first-aid kit, hand sanitizer, a mask, and self-guided tour maps.
We have water bottle holders so please remember to bring a bottle!
What is your bike theft policy?
What if the bike is damaged?
What do I need to bring?
What if I’ve never been on an e-bike before?
Don’t worry! E-bike riding is fun and easy! We provide an overview of e-bike safety and proper usage upon pick-up.
Do you sell gift cards?
Such an amazing experience! Sarah and Kendra are both so friendly, welcoming, and knowledgeable. The bikes are beyond fun! Now I want one myself. Awesome local business, you will not be disappointed. I will definitely rent from Velo Volt again.
– Lisa F.
Velo Volt e-bike rentals are SO MUCH FUN!!!!! It’s the perfect way to explore the Okanagan. We invited a group friends and spent the afternoon being tourists in our own town. We had some ambitious sporty friends that didn’t want the easy option, and others all too happy to ride all the way to the top of Knox without breaking a sweat. We covered so much ground, and had fun on the Foodie Fondo routing and suggested stops by Sarah and Kendra. We can’t wait to do this again in the Spring.
– Shannan S.
Wow!!! What a fabulous way to spend the day! Book this if you love friendly local business owners, adventure, thrill and enjoying the beauty of the Okanagan from an entirely different perspective. The bikes are amazing quality and a joy to drive with lots of extras like carry packs and secure locks. Cannot wait to do this again!! Thank you Velo Volt!!! (Insider tip: book ahead bc its so good they sell out!!)
– Pam M.